Return Policy

Return Policy

We will kindly accept your returns up to 30 days, if you are not satisfied with the item, it doesn’t fit you, whatever the reason, through your return request via email, within 5 days of receipt.

If you want to change the size, it is possible that the size you want to change to is not available in stock, so we can offer you other designs or reach an agreement. So don’t worry and ask. Your concerns are very important to us.

Please contact us: openheavenfasionstore2023@gmail.com .

or send us a text message at:

+1 (908) 5907084 (TEXT MESSAGES ONLY)

Your item will be exchanged or refunded (less the original shipping cost), provided that:

 

  • You contacted us within 5 days of receipt.
  • The item is in perfect condition, unused and with tags intact.
    A copy of the original purchase receipt is included.
  • We are not responsible for paying for return shipping. If you’re exchanging one item for another and adding an additional purchase, we’ll send it back to you for free!

 

Please note that until your item is in our hands we cannot take responsibility for it. Track your packages.